Registration is Closed.
Connect with Alison Bushell
Alison Bushell
Head of Global Analytics
Professional Services
Press Ganey Forsta
–Ali B. leads PGForsta's Global Analytics Professional Services practice. Prior, she led custom Text Analytics and Social Media Insights practices for Nielsen and the Harris Poll. Pioneering advancements in sentiment, emotion, and unstructured data analysis since 2008, Ali bridges the gap between client and supplier sides with experience across hundreds of companies and numerous industries.
–Applying NLP, NLU, ML and NLG/GenAI, Ali designs hybrid methodologies blending diverse market and human experience data to drive actionable, accurate, and stakeholder-specific insights. With a focus on future-proofing, she emphasizes the critical integration of unstructured data into structured analyses for maximizing omni-channel market and customer understanding.
Text Analytics Forum 2025
- Wednesday, November 19, 2025
- 2:30 p.m. - 3:15 p.m. Using GenAI in the HX Text Analytics Lifecycle
Text Analytics Forum 2022
- Wednesday, November 9, 2022
- 1:30 p.m. - 2:15 p.m. The Ins & Outs of Human Experience Sentiment & Speech Analysis
Text Analytics Forum Connect 2021
- Wednesday, November 17, 2021
- 2:30 p.m. - 3:15 p.m. Text Analytics Development Process—Enterprise Workflow
Text Analytics Forum Connect 2020
- Thursday, November 19, 2020
- 11:15 a.m. - 12:00 p.m. Making Experience Text Analytics Actionable: The Human/AI Balance
